Seven Star Passenger Service ("Seven Star", "we", "us" or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our chauffeur and passenger transport services in Adelaide, or visit chauffeuradelaide.com.au.
Information We Collect
We may collect the following types of information when you make a booking, contact us, or browse our website:
- Your name, email address, phone number and contact details
- Pickup and drop-off locations, travel dates and times
- Payment and billing information processed through our secure booking partners
- Flight numbers, special requests and accessibility requirements
- Technical data such as IP address, browser type and device information collected automatically when you visit our website
How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations
- Communicate with you about your trip, including confirmations and updates
- Provide customer support and respond to enquiries
- Improve our services, website and customer experience
- Comply with legal, regulatory and accounting obligations
- Send promotional offers where you have opted in to receive them
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Our chauffeurs and operational staff, as needed to fulfil your booking
- Trusted third-party service providers, such as payment processors and booking platforms
- Government authorities, where required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Payment details are processed through secure, encrypted third-party booking systems and are not stored on our servers.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic and understand where our visitors are coming from. You can control or disable cookies through your browser settings, though this may affect some website functionality.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: